Information Collection
Cookies
RankMyRide.com does not ask for or use cookies to track user movement or to log user information.
Registration
A user need not register in order to use this website. Users who wish to procure the services of RankMyRide.com need not register. Participation is completely voluntary. As such, the user has a choice whether or not to disclose information. In order to procure the services of RankMyRide.com users are required to disclose personally identifiable information (such as name and email address). Clients may be required to disclose transactional information such as their social security or federal tax identification number in accordance to federal standard practices. Contact information will be used to communicate with clients in order to provide requested services and in regards to issues relating to their account. Demographic information data is never requested.
User Tracking
RankMyRide.com does not use web beacons or single-pixel GIFs to track user movement. We do not collect or refer demographic data.
Third Party Advertising
The online banner advertisements on RankMyRide.com are displayed by RankMyRide.com and RankMyRide.com affiliates only. RankMyRide.com and RankMyRide.com affiliates do not ask for or use persistent cookies to identify users.
Information Use
User Tracking
IP addresses are used to analyze trends for aggregate use and are not linked to personally identifiable information. IP addresses merely provide general statistics. RankMyRide.com gathers anonymous information such as which pages our customers visit within RankMyRide.com, in order to determine which pages and services are the most popular. RankMyRide.com uses anonymous data gathered during service quality monitoring to improve the technical quality of the service.
Third Party Advertising
RankMyRide.com does not collect information associated with user purchases at merchant websites, sites linked from third party ad banners. What users purchase is known only to the merchant. Be sure to read the participating merchant's privacy policy to better understand their use of your personal information.
Information Sharing
RankMyRide.com will not sell, rent, share, or lease this information to others in ways different from what is disclosed in this statement. RankMyRide.com is the sole owner of the information collected on this site. RankMyRide.com does not collect nor request information regarding your race, religion, or political affiliations.
Third Party Entities
In order to protect your privacy, RankMyRide.com does not share your personal information with any third party except as necessary to operate RankMyRide.com and to fulfill legal and regulatory obligations. We request information from the user via PGP encrypted email. Here a user may be asked to provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes only. In the event that we encounter billing issues, this contact information is used to get in touch with the user. This privacy statement applies solely to information collected by this web site. We use a third-party credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Legal Disclosure
RankMyRide.com will disclose your personal information, without notice, only if required by subpoena, search warrant, or in the good faith belief that such action is necessary to:
General Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
Offline Precautions
All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only system administrators who need the information to perform a specific job, for example, (our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind locked doors. We will continue to enhance our security procedures as new technology becomes available.
Newsletters
Site and Service Updates
We periodically send our clients site and service announcement updates. Clients are encouraged not to un-subscribe from service announcements, which contain important information about the service. We communicate with clients to provide requested services and in regards to issues relating to their account via email or phone. RankMyRide.com does not track user behavior via emails. RankMyRide.com distributes email in plain text and html only.
Choice/Opt-Out/Opt-In
Out of respect for the privacy of our users we present the option to not receive our site and service newsletters. You may stop the delivery of future promotional email from RankMyRide.com by following the specific instructions in the email you receive. Users who no longer wish to receive our site and service newsletter may opt-out of receiving these communications by replying with 'unsubscribe' in the subject line in the email or by emailing us at support@rankmyride.com. Users who wish to receive our site and service newsletter may opt to receive these communications by emailing us at support@rankmyride.com.
Notification of Changes
Personal Information
Users may check and correct account information (such as your zip code) by emailing support@rankmyride.com. If a client no longer desires our services, we provide ways to remove that user's personal data provided to us. This can be done by contacting us via email, telephone, or postal mail. Client information is processed and stored by RankMyRide.com in the United States.
Privacy Statement Updates
RankMyRide.com will occasionally update this Privacy Statement to reflect company and customer feedback. If at any point we decide to post changes to this statement, we will precede our Privacy link on the front page of RankMyRide.com with an asterisk as such: *Privacy Statement. If you feel that this company is not abiding by its posted privacy policy, you should first contact RankMyRide.com by emailing our Privacy Officer at support@rankmyride.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/users/user_watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
Contact Information
Your feedback is important to us. If you have any questions, comments, suggestions, or even complaints about this Privacy Statement, please contact RankMyRide.com by email, telephone, or postal mail. All contact information is available at the link below.
http://www.rankmyride.com/?page=static/contact